‘Schoolserve.in’ will follow all the rules and policies provided by Alp Turnkey Solutions Pvt Ltd. Under this policy in terms of the option of exchange, cancelation, replacement and/ or refund item/items. We at Alp Turnkey SOlutions Pvt Ltd provide Generally 5 days of Return / Replacement or refund option from the billing date; Except some items which include lower Expiry date (Less Than 3 days) item such as perishable goods. For exchange, replacement and/ or refund,the customer need to visit the shop with original invoice. Otherwise we are unable to process the same. You can contact us on ‘firstname.lastname@example.org‘ for any assistance.